Build community engagement and improve public trust with customers

Design better experiences that build public trust community engagement, capture feedback across every touchpoint and journey, automate actions to continuously Improvement.

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Transform public data to smart real change

Public surveys

Assess citizen satisfaction through designated polls.

Feedback

Obtain real-time feedback regarding your activities and policies

Analysis

Take the right decisions based on public feedback.

Satisfaction

Measure citizen satisfaction rate through designated surveys.

Promote Engagement

Smart polls that improve response rates

Open a dialogue with your constituents with citizen surveys. for local governments, concise, straightforward surveys get more responses and thoughtful feedback.

Customize your surveys in a way that promote participation. recognize your audience through pre-populating any data you know of. use branching to customize the route of each individual through the survey. make it simple and relevant, and they are more likely to engage in the future.

Efficient Capabilities

Determine excellence factors
Compare results by population, date range, or particular query or benchmark with only a few clicks. adaptable, customizable.
Accurate Results
Give chosen insiders access to see results, metrics, and observations. we make it easy to share your results, obtain approval, and decide the next steps.
integrate
Merge call center, cRM, and survey data to simplify repetitive tasks, monitor and respond effectively to service problems, and get a full idea of customer service experience